5.1 What If I am travelling with a group? In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the Booking Conditions set out below. The same drinks are still available under each package. Flights, baggage and a 2-night hotel start are all included. However, luggage must remain within a reasonable limit. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. For ships originating in North America, the minimum drinking age is twenty-one (21). In this situation we are entitled without prior notice to refuse to allow you to travel on any ship and to terminate your cruise holiday at any time. Cookies are used on this website. flight cancellation and rebooking fees, administrative fees or other charges or costs deriving from such transfer, both you and the other party shall be jointly liable to pay those fees, charges or costs. In any event, you are guaranteed the minimum category of stateroom we agree to offer at the time of booking. The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 as enacted into English law. ; Elite (300 to 749 points). Common interest groups and immersion sailings. Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. Please note, if you are taking consecutive cruises there may be some duplication with regard to onboard programmes, meals and entertainment. They do not form any part of your contract with us even where we suggest particular operators/centres and/ or assist you in booking such activities in any way, unless they are expressly booked as part of your package holiday. Hello, My fiance and I are booked on a celebrity cruise from Barcelona to Venice in July for our honeymoon. for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. A. A good rule of thumb is to pack 1-2 pieces of luggage per person, with a maximum weight of 50 lbs or 22.5 kg. The Celebrity Cruises drone policy establishes that, although drones are allowed on board, they cannot be flown on the ship and will be confiscated. If your flight is delayed, we will assist fly/cruise guests by looking at alternative flights, subject to availability. Agreements you enter into directly with providers in relation to shore excursions are between you and the local operators, and do not form any part of your contract with us, irrespective of the fact we may provide practical assistance to you in booking such activities or even make the booking on your behalf. The only exception is assistance dogs, which must travel with the proper documents, such as an Assistance Dogs ID book (for the UK). Please email airsupportuk@celebritycruises.com. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. )Guest Drone Policy: 1. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. When consumed in any shipboard restaurant, bar or dining venue, a corkage fee of $15 applies per bottle. There are formal nights (tuxedo for men), informal (jacket and tie for men) and casual nights. Hefty luggage fees are often an unexpected expense when it comes to air travel. We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. ; Zenith (3,000 points or more). In this situation, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not us. If you fail to supply full and accurate details within the time-limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. In conclusion, I must say the actual enforcement of the company's alcohol policy looks somewhat uneven. If you cause damage to the tender or her furnishings, or equipment, or any other property on the tender, or to any other passenger, you shall be fully liable for such damage and indemnify Royal Caribbean International against all costs or claims which arise. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. Boarding times can vary by itinerary and by stateroom number, please check your e-docs. You must ensure that you are using an up-to-date brochure when you book your holiday. Additional policies for groups are located in the Appendices of the Travel Agent Guide and are enforced without exception. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. We LOVED it. The contract between us is governed by English law. You can take 1 piece of hand luggage per person (excluding infants) weighing up to 10kg and with maximum . (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. MICHELANGELO RAFFAELLO 1968 CRUISE TO RIO BROCHURE ITALIAN LINE ITALIA. OUR BENEFITS. Regrettably we/the airline cannot guarantee your request. The health and safety of our guests is our number one priority. You must also give us details of any relevant insurance coverage you hold. However, all first class that I know about is a minimum of 2 pieces . comes to around $7.00 per pound at the moment. If you decide to carry drinks on your luggage, they will be inspected to make sure no alcohol is being brought on board. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. 0800 408 6228. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. However we have been looking a. At the time of printing, all details listed in this brochure were correct. Please see the onboard sales consultant for full details. If we become aware of any material alterations to resorts/area information and or such outside activities, which can reasonably be expected to affect your decision to book a holiday with us, we will pass on this information at the time of the booking, though we cannot guarantee to do so. We just booked a cruise on the SUmmit to Canada/New England for october, 2018. 2.4 What should I do if my property is lost, delayed or damaged during air travel? We regret we must reserve the right to refuse to allow anyone to travel in accordance with applicable laws including, but not limited to, EU Regulation 1177/2010 and EU Regulation 1107/2006 which permits us to lawfully refuse a person to travel in order to meet safety requirements established by international, European Union or national law or those competent authorities, where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner or where such refusal is necessary in order for us to comply with applicable safety requirements, or for air travel, the size of the aircraft or its doors makes embarkation physically impossible. Celebrity is a premium cruise line that offers its guests luxuries reflective of luxury lines. Please Note: any dispute or claim arising out of a shore excursion must be brought against the local excursion operator, however if such dispute or claim is made against a Royal Caribbean contracting entity, it must be brought in the Courts of England and Wales, in accordance with laws of England and Wales who shall have sole jurisdiction over such dispute or claim. Guests will go to a tender platform from which you will board the tender. a letter from a doctor etc.). The current Celebrity Cruises brochure contains all available standard cruise only and fly cruise packages as of this date and replaces all previous editions whilst the website https://www.celebritycruises.com/gb always contains the most up to date cruise only and fly cruise products available. Celebrity Cruises run cruises from Orlando, Miami and Tampa to San Juan throughout the year. We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. . Once your EHIC has expired, youll be able to replace it with a GHIC. A. Please note, you are also able to book a future cruise whilst onboard one of our ships, using our Celebrity Future Cruise options. Much like Carnival Cruise, Disney Cruises offers a baggage allowance of 22kg (50lbs) per person. 2.7 Are there any formal health requirements? Your choice of Cruise Only Rates & All Included Rates. If you have not supplied us with complete and accurate information, your party may not be allowed to board your cruise ship and/or any outward or return flight. Drones must be kept on the staterooms and can only be flown on excursion spots. While onboard, drones must be stored safely in the stateroom. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. Luggage weight limit. However we have been looking a. Restrictions apply and this policy is subject to change without notice. We reserve the right to correct errors in both advertised and confirmed prices. Except as set out below, our ships have a limited number of accessible staterooms, equipped with features designed to help guests with a mobility disability or other disability who may find a non-accessible stateroom restrictive. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. General information on travel vaccinations and a travel health checklist is available on the NHS website. Please also take note of our Refusal to Transport Policy. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. Guests must be fully toilet trained to enter the pools or whirlpools. Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. Pools**. Luggage allowance; Mapped places of interest - restaurants, shops, stations.plus route guidance . You are viewing the Booking Conditions applicable to cruises with Celebrity Cruises (and any related goods and services booked through Royal Caribbean Group) purchased in the United Kingdom (UK) only. Please also note that where guests who are travelling together but booked on different booking numbers, we cannot guarantee that we will be able to book the same flight itinerary, as this is subject to availability. Make Sure Your Voice Is Heard! It takes just a few minutes to acquire the tags and fill out your information with the porter. Notwithstanding, for any changes, the rebooking will always be subject to flight availability and to payment of any charges imposed by the supplier which may, in some cases, be the full cost of the ticket. Celebrity Xpedition Class to the Galapagos: 20 kg and one small carry-on (airline policy). Yes. But it can be 7.5kg or even 10kg. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. . You will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. At times, we may offer promotional GTY offers. You can also reserve your dining times in advance of your cruise through our websites Manage my Booking section. Celebrity Cruises allow guests to bring on unlimited water or soda when they embark or in port. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. Do you want to know more about Celebrity Cruise luggage restrictions? If the crew thinks your luggage is too heavy and over the reasonable limit it, will be refused at the embarking point. We cannot accept any responsibility or liability for any valuable or important items, which are not deposited with the Guest Relations Desk or with your hotel (booked with us) for safekeeping. Age 16 and over*. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. Tours involving flights, special events, overland and hotel stays can result in costs to us and may be subject to a cancellation fee. For all potential guests considering cruising with Celebrity Cruises, please feel free to make contact with us in advance of making a booking to discuss with us any special needs. For further information visit the appropriate websites: Celebrity Cruises policies and procedures are constantly evolving. Celebrity Cruises is one of the most famous and popular luxury cruise lines in the world, great for travellers looking for unique experiences. In the case of damage, destruction, delay or loss of luggage, if we or the airline prove that the damage, destruction, delay or loss was caused or contributed to by the negligence or other wrongful act or omission of the person claiming compensation, or the person from whom he or she derives his rights, we and the airline will not be liable for the damage, destruction, delay or loss, to the extent that such negligence or wrongful act or omission caused or contributed to the damage, destruction, delay or loss. You can write to the Marketing Department at RCL Cruises Ltd if you wish to not receive marketing and promotional material from us. Australian Wine regions visiting Adelaide, Melbourne & Kangaroo Island. Regrettably, no. B. Cruise-Only Holidays, Build Your Own Package, (not incorporating flight services). Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. Airlines, hotels, lodges, rental companies and our other suppliers have their own conditions, which will apply to your holiday, we strongly recommend that you refer to these. Spend 2 nights exploring vibrant Vancouver or The Emerald City, Seattle, before heading north to the glaciers of Alaska in style and refinement that only Cunard can offer. (a) We strongly recommend you visit our website at https://www.celebritycruises.com/gb and click on already booked then Check-in Online and submit these details online. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. 5.7 What is your liability towards guests? A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. The General Information & Booking Conditions apply to both on-line and telephone bookings. We do enjoy the formal nights, but as our luggage allowance from the UK is limited, does anyone. 1.3 What information must I provide to you and why? In addition to the luggage allowance, there are also a few . Luggage Valet . Even non-alcoholic beverages can be taken and placed into custody until the end of the cruise or simply taken away. Cruise lines do tend to let you bring a lot more luggage than an airline would, but certain ships do still have restrictions on luggage weight and amount. By AZMembergs, July 4, 2008 in Celebrity Cruises. We cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (2) which did not result from any breach of contract or other fault by ourselves or our employees.. Additionally, we cannot accept liability for any business losses. If you believe that any of your personal details, which we are processing, are inaccurate or incorrect please contact us immediately. A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. In the unlikely event you have a reason to complain whilst away, you must immediately notify the Guest Relations Desk on board ship and the supplier of the service(s) in question (if not us). Unless specifically agreed by us in writing at the time of booking, we cannot accept any booking that is conditional on a special request being satisfied. Please note: If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004 or the Montreal Convention, you must pursue the airline for the compensation due to you. We store these images for a short time in case they are needed by investigative authorities. We cruised on Celebrity Equinox out of Fort Lauderdale last year and loved it. Airlines' hand luggage allowance for 2023 . Full details will be provided at the time of booking. The exception to this is where the claim or complaint concerns the absence of a safety feature, which might lead a reasonable holidaymaker to refuse to take the holiday in question. If we have not received all monies due to us in full and on time (including any surcharge where applicable), we shall cancel your holiday due to non-payment. Your confirmation invoice will show the latest planned timings. Occasionally, we have to make changes to the brochure and other details both before, and after, bookings have been confirmed and, even more rarely, cancel confirmed bookings. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. We promise not to levy a surcharge within 30 days of the start of your holiday. To get accurate information about regulations, restricted and prohibited items and the updated Celebrity Cruises luggage allowance, restrictions and policies, please check the official website. There are three Princess Cruises' ships cruising from Southampton in 2023. Since you are being the pack mule it can weigh anything that you want it to. Cruisers' Choice Awards! We make every effort to ensure the content contained in our brochures and on our website is accurate. Drones are not to be operated onboard the ship at any time.2. We may refund all or part of your cruise fare if you test positive for COVID-19 during the sailing. We cannot accept any liability for any delay, which is due to any of the reasons set out in section 5.7 below (which includes the behaviour of any passenger on the flight who for example fails to check-in or board on time). Emergency exit seats will therefore only ever be assigned at the discretion of the airline at check-in. This means that if you purchase a Celebrity Cruises flight inclusive cruise holiday (where flights are arranged by Celebrity Cruises Inc. or RCL Cruises Ltd), in the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad and will arrange to refund any money you have paid to us for an advance booking. Please also note that where you are building your own package some flights may not necessarily return to the same airport in the UK e.g. In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. The tender services are provided by independent third parties and Royal Caribbean does not operate, supervise or control them in any way. We therefore recommend that you use a travel agent who offers their own financial security arrangements so that in the event that the travel agent becomes insolvent before we issue our confirmation invoice all monies that you have paid to that travel agent will be refunded to you. Please note that the upgrade package may differ from the upgrade package offered by the airline. The same right to refuse to allow you to travel or to use any services applies where you are or appear to be unfit to travel or otherwise behave badly as set out above during any other part of your holiday. In the event that you do not notify us within these time limits, this may affect our ability to investigate the loss, delay or damage and may impact on the way the complaint is dealt with. Please note that items left behind may be destroyed. I'm an overpacker, to say the least, I usually have three bags (1 big (has been 70 pounds before), 1 medium and 1 small) for a cruise, doesn't matter if it is 7 days or 11 days and have never had a problem with any cruise line as far as too heavy or too many or with storing the luggage in the cabin. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. Any verbal complaint must be put in writing and given to the supplier and us as soon as possible. Celebrity Xpedition Galapagos Cruise Our eight day/seven night cruise on the Celebrity Xpedition exceeded our expectations. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. Our descriptions may refer to activities that are available in the ports you are visiting. 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